🌟 Well-being at the center At Peralada.com, we place people at the heart of everything we do. In 2025, we take another step forward with a schedule that better fits the needs of our clients and team, along with advanced technological tools to ensure you can always reach us with ease. 📅 A more European schedule Starting this year, our working hours will be Monday to Friday, 9:00 AM to 6:00 PM. This decision allows us to offer: 🕒 Better work-life balance for our team members. 🌈 More personalized and human service, prioritizing quality over quantity. 💼 More effective client care, focused on key moments of the day. 📲 Always accessible We know communication is key. That’s why, with the latest technological tools, you can contact us whenever you need: 📞 Phone: Call us at our usual number. ✉️ Email: We’ll respond to your inquiries promptly. 💬 WhatsApp: Connect with us directly and conveniently. 👩‍👩‍👦‍👦 Happy clients, motivated team A happy team provides the best service. That’s why we prioritize personal balance, knowing it translates into dedicated and energetic attention. Every client is unique, and we aim to offer professional yet approachable service when it matters most. 💡 Tailored service We remain flexible to ensure all needs are met: Weekends and holidays: service by appointment only, ensuring the best outcome. Emergencies: always available for special inquiries. 💚 Our values, our commitment This change reflects our essence: transparency, excellence, and a passion for making real estate experiences memorable. ✨ 2025 will be a year to be closer to you and care for what truly matters!

⚡️ Introduction In the complex world of property transactions, owners often find themselves in a vulnerable position due to certain practices by some real estate agencies that, whether out of ignorance or bad faith, can compromise their rights and interests. Such situations highlight a real issue: the lack of protection for consumers in their role as sellers. 💼 The Sales Mandate: A Misinterpreted Tool The sales mandate is the instrument that legitimizes a real estate agency to act on behalf of the owner. While this document should serve as a cornerstone for establishing a clear and ethical relationship between the parties, its poor management can lead to significant conflicts. When an owner decides to terminate the sales mandate with an agency, their decision must be immediately respected. This includes the cessation of all commercial and advertising activities related to the property. However, it is not uncommon to encounter situations where some agencies ignore these directives and continue to act as if